Privacy Policy
Surf Jargon operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you include in messages sent to us, such as customer support inquiries.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including details regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send account-related notifications, process purchases and returns, manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience — such as recommending products based on your past purchases. This may include using your information to improve and enhance the Services over time.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and to show you relevant advertisements on our website or other platforms, including based on items you have previously purchased or added to your cart.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect and investigate potentially fraudulent or unlawful activity, protect public safety, and secure our services. If you register an account, you are responsible for keeping your credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.
Communicating with You. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Legal Compliance. We use your personal information to comply with applicable law, respond to valid legal process (including requests from law enforcement or government agencies), participate in civil discovery or litigation, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes in the following circumstances:
With vendors and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide advertising and marketing services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of the sharing of your information for targeted advertising purposes. You can exercise that right [here].
When you direct, request, or otherwise consent to our disclosure of your information to third parties, such as to facilitate product shipment or through your use of social media integrations.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to respond to subpoenas or similar legal requests, to enforce our terms of service or policies, or to protect or defend our rights and the rights of our users.
Third-Party Websites and Links
The Services may include links to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found there. Information you share on public or semi-public venues — including third-party social networking platforms — may be viewable by other users without limitation. Our inclusion of such links does not imply any endorsement of those platforms or their operators, except as expressly disclosed.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information you send to us may not be secure while in transit, and we recommend avoiding unsecure channels when communicating sensitive or confidential information.
How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline a request where permitted by law.
Right to Access / Know. You may request access to the personal information we hold about you.
Right to Delete. You may request that we delete personal information we maintain about you.
Right to Correct. You may request that we correct inaccurate personal information we hold about you.
Right of Portability. You may request a copy of your personal information and ask us to transfer it to a third party, subject to certain conditions and exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of its use for targeted advertising as defined under applicable law. You can exercise this right [here]. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request for the device and browser you are using. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals sent from your browser or device.
Managing Communication Preferences. We may send you promotional emails. You may opt out at any time using the unsubscribe link in any of those emails. If you opt out, we may still send you non-promotional communications related to your account or orders.
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf; we will require proof of authorization and may need to verify your identity directly.
We will not discriminate against you for exercising any of these rights and will respond in a timely manner as required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries other than the one in which you reside. Where required, we will rely on recognized transfer mechanisms — such as Standard Contractual Clauses approved by the European Commission or equivalent contracts issued by relevant UK authorities — to ensure appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any revisions will be posted on this website with an updated "Last Updated" date, and we will provide notice as required by applicable law.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us at: surfjargon1@gmail.com